Change Incoming and Outgoing Mail Server Port Settings on iPhone and iPad

A number of our clients have expressed frustration when setting up their private domain’s email addresses in iOS devices. Most companies that host exchange or pop services require custom incoming and outgoing server settings to be implemented in order for email to flow properly. We are frequently asked how to change server port number in an iphone or ipad. If you’ve ever tried setting up email addresses with these types of custom settings, you may share their frustration in finding the proper menus in which to apply these settings. The info below will be a great help in pointing you to the right direction.

iPhone 5 users running IOS 8 Click here for specific steps

iPad Air users running IOS 8 Click here for specific steps

iPhone 6/6+ users Click here for specific steps

Devices running IOS 13 or higher and iPhone 11 and up Click Here

Example Setup Instructions for POP Accounts in iOS

1. Turn the iPhone/iPad ON and tap Settings on the iPhone home screen.

2. Tap Mail, Contacts, and Calendars.

3. Tap Add Account.

4. Tap Other. Tap Add Account.

5. Enter your POP email account settings provided by your Email Hosting Company or Network Administrator.

Name: User’s First and Last name

Address: Full Email Address

Password: Email Account’s password

Description: Account Nick Name

6. Tap Next. Enter the following Mail Server Settings.

Incoming Mail Server

Host Name: [your domain].[incoming mail server].com

User name: Full email address

Password: Email account’s password

Outgoing Mail Server

Host Name: [your domain].[outgoing mail server].com

User name: Full email address

Password: Email Account’s password

7. iPhone will attempt to verify server settings. If verification fails, tap Continue and proceed to updating advanced server settings

After successfully (or unsuccessfully) adding an email account to the device’s list of accounts, follow this path to edit the account’s incoming/outgoing server ports:

1. From the IOS Device’s home screen, Tap Settings.

2. Tap Mail, Contacts, and Calendars

3. Tap the Email Account you wish to edit.

4. Tap SMTP under Outgoing Server

5. Tap your Outgoing Server under Primary Server

6. Here you can edit the server port number by tapping the value next to Server Port. You can also change authentication methods and toggle SSL on/off.

Incoming Server Settings can be edited by following this path:

1. From the IOS Device’s home screen, Tap Settings.

2. Tap Mail, Contacts, and Calendars

3. Tap the Email Account you wish to edit

4. Tap Advanced

5. Here, you can Edit the Incoming Server Port Number by tapping the value next to Server Port. You can also edit Incoming Server Authentication methods, toggle SSL on/off, and set message deletion settings.

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