How To Disable McAfee VirusScan Enterprise (VSE)

In certain situations, it is important to disable a computers antivirus package. This is especially true when installing or updating software or downloading remote-control or screen-sharing software through a web browser, for example Gotomeeting or our helpdesk tool. Here are the quick and simple steps to do so this below:

  1. Right click on the Mcafee icon in the System Tray (this is in the lower-right corner of your screen with the Time/Date and other programs) and choose VirusScan Console.
    Windows 7 System TrayIf you do not have this icon in your tray, please click here for further steps.
  2. In the VirusScan Console, right-click on Access Protection, and choose Disable. Do the same for On-Delivery Email Scanner, and On-Access Scanner:
    2015-07-09 11_35_58-VirusScan Console

    Your VirusScan window should now appear as below:
    2015-07-09 11_36_51-VirusScan Console

 

If the McAfee icon is missing from your system tray, follow the steps below:

  1. Click on the start menu in the lower-left corner.
  2. Click on All Programs
  3. Scroll up to McAfee
  4. Select the VirusScan Console icon.

 

To re-enable protection, right-click all three settings again and choose Enable.

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